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Resume for Caroline P. Harvey, PHR

    E-mail: caroline.harvey@hcahealthcare.com
    Phone: (954)798-1664
    Address: 1733 Port Place, 402 . Reston, VA 20194

    Professional Objective
    To effectively share in the growth of an exciting and stimulating environment that will challenge my current potential and propel my career to the next level.

    Education/HR Designation
    Master of Business/Health Services Administration - Nova Southeastern University (2006-2008)
    Bachelor of Arts - Health Services Administration (2003-2005)
    Professional in Human Resources (PHR)

    Professional History

    Hospital Corporation of America (HCA) 2006 - present
    Clinical Recruiter - Reston Hospital Center (187 Beds)

    • Handle full cycle recruitment activities including sourcing, interviewing, hiring and on-boarding communication to ensure the timely hiring of competent staff
    • Streamlined recruitment /on-boarding process for consistency and efficiency in managing the applicant flow and created formal response letter template in ATS for communication with applicants
    • Created interview questionnaire for all staff levels for more effective screening process
    • Suggest heightened interaction of CNO and nursing staff to encourage staff satisfaction and leadership visibility
    • Successfully placed more than 80 employees within 3-months and decreased nursing job vacancies from 142 to 75 with no budgeted advertising including hard-to-fill positions posted for over 180 days
    • Created and maintains recruitment reporting spreadsheet for Executives weekly review
    • Reviewed and updated over 200 nursing job postings to reflect appropriate position requirements, etc. to target the right audience
    • Volunteered to participate in bi-weekly new hire orientation to assist with registration process and to welcome nursing staff in order to promote visibility of HR staff
    • Actively participate HR initiatives such as employee health screening events, town hall meetings with CEO and annual open enrollment
    • Implemented process to capture new nursing staff with compact State licensure to avoid cracks in the licensure tracking system
    • Interprets and positively communicate HR policies and procedures to employees and management
    • Provides counseling on career progression, work policy or related issues to managers and current and prospective employees
    • Maintains current knowledge of market trends, competition, pay, hiring practices and laws as it relates to recruitment in order to proactively and successfully meet staffing demands
    • Healthcare Recruiter - Orange Park Medical Center (252 Beds)
    • Developed and implemented proactive/creative recruitment and retention strategies to ensure maintenance of staffing levels needed to provide high quality patient care
    • Supported the coordination of awards/employee engagement programs that celebrated tenure and encourage engagement
    • Developed creative cost effective internal and external recruitment sourcing methods
    • Formulated efficient and effective hiring strategies through thorough candidate screening and selection which resulted in turnover decrease from 18% to 14% within six months to one year
    • Used data and metrics tracked to build effective future strategies, uncover best producing sources and areas of concern for turnover
    • HR Generalist/Recruiter - Westside Regional Medical Center (224 Beds)
    • Promoted the hospital job opportunities through networking and job boards to develop candidate pipelines
    • Identified potential candidates through effective screening and behavioral interviewing
    • Initiated and managed company newsletter along with maintenance of HR bulletin board to increase EE awareness and communication hospital wide
    • Initiated and participated in reorganizing of HR filing system for better management of EE records
    • Consistently maintained a vacancy rate of less than 5%

    Arden Courts - HCR Manor Care, Delray Beach, Fl
    Business Office Manager (2005 - 2006)

    • Managed the daily operations of the business office and served as HR Manager
    • Performed a variety of administrative and professional human resource functions in employee relations, compensation/ benefits administration, recruiting and hiring and assisted in staff training initiatives
    • Handled review and update of Human Resources policies and procedures
    • Ensured compliance with AHCA and other regulatory agencies
    • Prepared reports for corporate office review and maintain business office for annual audits
    • Supervised clerical staff, handled employee performance reviews, training and development

    Metro Broward Economic Development, Fort Lauderdale, FL
    Business Office Manager (2002 - 2003)

    • Managed all Human Resources functions and day-to-day operations of the organization
    • Prepared grant applications; assisted CEO with special projects, participated in the preparation and maintenance of the corporation's budget; handled all billing and collection of funds; maintained inventory of tangible corporate assets for audit and tax purposes; maintained good financial and business relationships with banking institutions, vendors and clients
    • Performed administrative functions for the CEO such as maintaining administrative and travel calendar, committees, projects, and all levels of correspondence
    • Provided assistance to Board members including information, materials and special assignments
    • Maintained corporate books and accounts, receipts and disbursed funds, handled all corporate financial transactions in accordance with accounting standards and accountants' recommendations
    • Coordinated and participated in Board and executive meetings
    • Acted as liaison between management levels within the organization
    • Routinely handled unusual problems under difficult circumstances
    • Ensured that all corporate and payroll taxes were paid promptly, and associated forms prepared accurately and submitted in a timely manner, filed state and local legal documents

    Janel's Nurses Registry- Home Health Agency, Miami, FL
    Human Resources Coordinator (2000 - 2002)

    • Talent acquisition, on-boarding, conducted new hire orientation and implemented policies and procedures on recruitment and selection
    • Administered criminal background and reference checks
    • Performed ongoing license/certificate verification and maintained active personnel records, ensuring full compliance as mandated by AHCA and prepared facility for regulatory agency surveys
    • Assisted in the coordination of company events, provided in-service training, as appropriate

    Computer Proficiency
    Taleo - ATS, HRIS - Lawson, HR Analytics & Business Objects and MS Office Suite

    Professional Affiliations
    American College of Healthcare Executives (ACHE)
    Society of Human Resources Management (SHRM)