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Resume for Ann McCartan

    Address: 11710 Olde English Drive, Unit I Reston, VA 20190
    E-mail: mccartanusa@yahoo.com
    Phone: 571-213-5965

    Objective
    Obtain a position in HR staffing management with specific interest focus in the areas of workforce planning and workforce readiness.

    Education
    Master of Business Administration (MBA); Keller Graduate School of Management; 2002
    Master of Music in Wind Instruments; University of Michigan; Ann Arbor, MI
    Bachelor of Science in Music Education; Indiana University of Pennsylvania; Indiana, PA

    Certificates:
    Change Management, Prosci, 2008
    Effective Communications and Human Relations, Dale Carnegie, 2006
    Public Participation, IAP2 (International Association for Public Participation), 2004

    International Music Studies:
    University of Nice, Nice, France; University of Dublin, Dublin, Ireland; Oxford University, Oxford, England; American Conservatoire de Fontainebleau; Fontainebleau, France

    Work Experience
    Director; REINGOLD; Washington, DC (2010-Present)
    Associate Consultant; BOOZ ALLEN HAMILTON; McLean, VA (1998-2010)
    Teacher; FAIRFAX COUNTY PUBLIC SCHOOL SYSTEM; Fairfax, VA (1992-1997)

    Areas of Expertise:

    • Employee Retention
    • Research
    • Recruiting
    • Program Development
    • Talent Management
    • Reporting & Documentation
    • Compliance
    • Staff Training
    • Performance Reviews
    • Communications Management
    • Team Leadership
      Technical Skills: Microsoft Office: Word, Excel, PowerPoint, Outlook ? ACT! ? Resumix

    HUMAN RESOURCES & PROGRAM MANAGEMENT

    • Managed the annual performance review process, including training staff on assessment procedures.
    • Spearheaded large-scale mentoring program for 250 participants. Focused on facilitating leadership development, employee retention, and team performance. Designed program structure, implemented program on the managerial and employee levels, and directed program to ensure continued success and results. Maximized effectiveness through developing training sessions for mentors and mentees and providing information on best practices
    • Oversaw recruiting, hiring, and interviewing duties. Selected the most qualified candidates with potential for long-term employment. Wrote job descriptions and managed the resume submittal process. Interviewed applicants and recommended candidates to senior leadership-conducting both telephone screenings and in-person interviews.
    • As the Employee Referral Coordinator: managed daily program operations, processed submittals, and responded to any inquiries. Identified areas for improvement, collected and analyzed data, and developed recommendations. Results included an increase in submittals, faster processing times, and more focused and qualified referrals as well as heightened awareness of the program to 6,000 employees nationwide and the creation of an online reference guide.

    LEADERSHIP

    • Managed highly effective 20-member staff, including setting deadlines, regulating workload, and providing administrative and career guidance. Conducted staff performance reviews-evaluating employee progress, goal achievement, and the need for any improvements.
    • Ensured staff utilization targets were met through conducting staff assessments and enhancing quality of teamwork. Maintained a positive, constructive work environment to ensure a high level of productivity and efficiency.
    • Directed project teams and administrative staff. Delivered monthly progress reports and presented status briefings to corporate management. Facilitated senior leadership meetings to provide overviews of current business activities.

    INTERNAL/EXTERNAL MARKETING

    • Developed and implemented strategic marketing, communications, and outreach plans within the Department of Education, Department of Veterans Affairs, and Department of Homeland Security agencies.
    • Coordinated international education outreach efforts between multiple domestic and international organizations to foster cooperative working relationships. Developed roundtables consisting of 15 U.S. educational organizations.
    • Developed and executed change management strategies for Memphis City Schools' education reform initiative. Launched training sessions, ambassador programs, and campaigns to reach 6,000 educators.

    STRATEGIC PLANNING & PROJECT MANAGEMENT

    • Managed and executed a large portfolio of projects, developing and implementing complex strategies and managing all related financials. Created seamless integration of consistent messaging that accurately reflected organizations' missions and visions throughout all communications.
    • Directed strategic planning efforts throughout the project lifecycle for contracts up to $5M within federal government agencies and non-profit organizations. Managed and analyzed project financials, developed cost approximations, and estimated project burn rate.
    • Conducted environmental assessment to identify and evaluate internal/external forces influencing the strategic direction for Rush Philanthropic. Findings contributed to a change in the business structure which increased sponsorship and outreach initiatives.
    • Developed and designed appropriate curriculums and coordinated teaching materials for six grade levels, as a Music Teacher. Lectured and presented to audiences and served as direct liaison between school and community.

    Activities and Honors
    Member, Society for Human Resource Management (SHRM)
    2008 Arts Recognition Award, Cultural Alliance of Greater Washington Business Volunteers for the Arts