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Resume for Carole A. Stizza

    E-mail: cstizza4@gmail.com
    Phone: 719-351-5364
    Address: 42943 Gotham Way . Ashburn, Virginia 20147

    Human Resources/Organizational Development

    • Performance and results-driven Human Resources and Organizational Development professional with extensive experience in the design and coordination of organization, group and employee activities across diverse industry environments.
    • Provides operational and administrative support to organizational development and operations implementation.
    • Conducts People development, training and performance evaluations to enhance efficiency.
    • Performs Human Resource operations in alignment with organizational goals and objectives.
    • Spearheads large-scale event organization and coordination, as well as project management activities.

    Areas of Expertise

    Leadership . Human Resources . Organizational Development . Research . Data Analysis HR Services / Documentation . Talent Recruitment / Development . Project Management Payroll . Conflict Resolution . Marketing Collateral Development . Proposal Management Assignment Planning / Evaluation . Diversity Management . Strategic Planning . Reporting Presentations . Team Building / Management . Events Planning / Management . Functional Tracking

    Professional Experience

    EHLERT / BRYAN
    McLean, Virginia . March 2008 - September 2009
    An architectural engineering company.

    Assistant Office Manager

    Led office coordination and re-organization activities, developing process improvements for administrative tasks that included communications, scheduling, and events organization. Performed efficiency evaluations and redeveloped the architectural drawing storage and retrieval functions. Reorganized the engineer library system, and updated intranet information content with notebook software for engineers. Uploaded key data to the new Deltek Vision software, tracked and produced marketing collateral, as well as government contract proposals. Boosted office efficiency 80% through the redevelopment and implementation of the architectural storage and retrieval system.

    • Increased group participation by 20%, and established positive advances in cultural awareness as well as human resource documentation improvement.
    • Enhanced the payroll systems and marketing data with the successful implementation of the Deltek database.
    • Expanded the position from basic Human Resource functions to Intranet management and Accounts Payable accountability.

    SOUTHERN LIVING AT HOME (a subsidiary of Southern Progress, Inc. and Time Warner)
    Birmingham, Alabama . September 2002 - September 2009
    The network marketing division of home décor and entertainment products for Southern Living Magazine.

    Independent Consultant / Director with Southern Living at Home

    Conducted marketing, scheduling and communication activities for product showcase events to meet personal sales targets. Addressed all customer service issues. Processed product returns, replacements and deliveries in collaboration with the home office warehouse supervisors and regional representatives. Led recruitment, training and development of a successful 40-member consultant team across 6 states and 3 times zones. Participated in regional training events, and made presentations to large corporate conferences concerning time management.

    • Earned a top 3% company position through sales and team development achievements.
    • Addressed all planning, interpretation and communication for training methodologies, including corporate and team training on subjects that included benefits, product issue resolution and customer service to achieve individual business objective

    BREAUX VINEYARD
    Purcellvile, Virginia . Spring 2008 - December 2010
    One of the largest and most popular estate vineyards and tasting rooms in the Loudoun county area.

    Wine Associate

    Managed tasting events while interacting with customers within large group and club membership special events. Addressed all guest issues, and provided service in alignment with all legal requirements.

    • Improved participation in the wine club benefits program, and increased membership with effective customer service and professional conflict resolution capabilities.

    NATIONAL CONFECTIONERS ASSOCIATION

    McLean, Virginia . August 1997 - September 2007
    A trade association catering to manufacturers, suppliers, and buyers of the candy and snack industry.

    Convention Registration Consultant

    Spearheaded the registration process for the trade association sponsored annual convention. Trained and evaluated the union team hired concerning registration functions, processes and software requirements. Conducted performance evaluations. Acted as the company representative regarding registrant issue resolution, backlogs, system performance, and accounting operations.

    • Significantly improved onsite registration procedure efficiency for the convention's 14K attendees.
    • Improved efficiency 50% through annual re-training of contracted union labor regarding registration processes and technology.

    Food Technology Coordinator - Chocolate Manufacturers Association (1998-2001)

    Led event and seminar coordination activities, interfacing with industry experts and educators, securing ingredient donations, and spearheading registration and travel activities.

    • Grew membership participation to maximize venue attendance.
    • Increased attendance 25%, donations 15% and revenues 30%.

    Education
    Bachelor of Individualized Study in Industrial / Organizational Psychology -2011
    George Mason University, Fairfax, Virginia

    Professional Development
    Leadership Diversity . Emotional Leadership Study

    Affiliations
    Society of Human Resource Management (SHRM)
    Dulles Chapter SHRM
    Society for Industrial & Organizational Psychology, Inc. (SIOP)

    Community Activities
    Revamped Spouse Social Activities Programs - Los Angeles Air Force Base, CA) - 2006 - 2007
    Renovated Annual Scholarship Fundraiser - Liberty High School, Colorado Springs, CO - 2002-2004
    Created Social Outreach Partnership - Patrick AFB, Cape Canaveral, FL - 1995-96.

    Technical Competencies
    Word . Excel . PowerPoint . Deltek Vision Software . SPSS

    **Pre-scanned for Security Clearance**