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Event Details

    The Art of Conflict Management

    Date: July 2, 2015, 7:30am – 9:30am
    Fairfax County Government Center
    12000 Government Center Pkwy, Fairfax, VA 22035
    Conference Room 4/5
    Event Type:
    Discussion Group Meeting
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    Conflict in the workplace is a common occurrence.  The presentation of different ideas and opinions can cause disagreements that may escalate out of control, damage relationships, and destroy trust.  However, effectively managed conflicts can lead to better understandings, encourage an appreciation of diverse points of view, and improve problem solving and decision making processes.  To handle conflict constructively, conflict competence is needed at all levels of management.  The Fairfax County Office of Alternative Dispute Resolution provides multiple services to address conflict in the workplace before, during, and when it happens, which empowers all employees to become conflict competent.

    Come prepared to discuss the following:

    - What does conflict competence mean?

    - What are conflict competencies?

    - What happens when conflicts are poorly managed? - What determines if conflict can be managed well?

    - What do/can you do as an HR professional to address conflict successfully?

    - What can you do when conflicts get out of hand?

    - What programs can be created by HR professionals to increase conflict competence?

    Our facilitator for this discussion is Christiane Eichmann, the Fairfax County ADR Program Coordinator.

    Please join us for this lively discussion. You are welcome to extend an invitation to interested colleagues. No fee is charged for attending.  However, registration is required on-line, at least 24 hours in advance, via the Dulles SHRM web site ( -- Chapter Discussion Groups. If you have questions, contact Beth Gilley at 703.444.2254 or Participation may be limited to the first 25 people who sign up.