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It's not what you say, but how you say it. Did you know there are four communication styles? Based on a person’s DiSC style, someone may be a Direct, Influencer, Steady, or Conscientious communicator. Knowing and adapting to the communication style of the person you're talking to can help you connect, ensure your message lands, and get more from the relationship.  In this engaging, and interactive presentation workshop, participants will learn how to people read and identify someone’s communication tendencies, preferences, and blind spots. We will discuss how colleagues communicate, think, make decisions, act under stress, receive feedback, prefer to meet, engage in conflict, and most importantly, how to influence them. Since the COVID pandemic, there have been significant advancements in how DiSC is delivered and leveraged to increase employee engagement and effectiveness, and to reduce frustration and turnover, even in virtual and hybrid work environments. For example, employees can now use an app to receive personalized advice on connecting, collaborating, getting buy-in, and managing tension with individual co-workers. The presentation will include a rundown of the newest tools, resources, and mobile-friendly platforms that you can use to help your organization improve workplace, management, leadership, change, and conflict communication with emotional intelligence.  

Dan Kaplan is driven by the belief that anything is possible if we can just learn to talk to each other.

As a mountain-climbing expedition leader, Dan has guided many teams through difficult conversations and high-altitude danger. Combined with his nearly 30 years of communications leadership experience across the public, non-profit, and private sectors, Dan helps leaders and teams communicate to their audiences and each other.

Through his company, Confident Communicators, LLC, Dan’s training workshops, presentations, and keynote speeches help leaders, managers, and teams overcome communication dysfunction – challenges such as silos, information hoarding, internal politics, power plays, giving and receiving feedback, sloppy management, virtual communication, issue avoidance, fear of speaking up, and ineffective presentations. His corporate communications consulting helps organizations craft and cascade messages, influence audiences, and inspire.

Dan is an Everything DiSC® Authorized Partner, 5 Behaviors of A Cohesive TeamTM Authorized Partner, and Certified 6 Types of Working GeniusTM Expert. Through leadership, management, and team communications workshops, the firm helps organizations build trust, master conflict, achieve commitment, embrace accountability, and focus on results.